Bulk Adding Users to Groups

While you can add users to groups from the ‘user’ screen or from the ‘group’ screen if you are adding single users, if you have a list of all of the users that you want to add to a group, you can do this in bulk.

Note that all of the users that you want to add to a group must already be users within your organisation – this process will not create new users, it will simply add existing users in to a user group.

Click on the cog icon at the top of the CMS to access your administrator controls. First click on ‘User Groups’ and then on the group that you wish to bulk add users to.


Now click on the ‘users’ tab to see a list of users currently added to this group, and click on ‘bulk add users’ at the bottom of the screen.


On the next screen, simply paste your list of users in to the box, then click ‘add users’


If any of the usernames that you have entered are incorrect, or do not exist, you will see an error as follows:


This function does not create new users – it simply adds existing users to user groups.

If your list of users is valid, you will be able to click on confirm and complete, and your list of users will be added to the group.